1. You have the right to cancel your order within 7 working days from delivery.
2. You must notify us by phone of your intention to cancel within 7 working days from delivery. We will then issue you a returns number that you must quote on the paperwork when returning the goods.
3. Goods must be returned in the original packaging with all components and accessories.
4. Goods must be complete, unused, in their original 'new' condition and must be re-packaged as received.
5. Goods must be returned to our Service Department within 14 days from authorisation.
6. We are unable to accept returns of un-wanted and non-faulty items after the 14 days.
7. You must organise the return of the unwanted items at your expense and risk. Returns cannot be accepted without prior authorisation and a returns authorisation number. The returns authorisation is valid for up to 14 days only. Goods sent back without prior returns authorisation will be returned back to you and the cost of delivery charged to your account
8. Subject to the goods being checked for completeness and damage we will then issue a full refund.

Returns and Refunds Enquiries
08707 606660
Please return the goods, quoting the appropriate returns number to:

Kenwood Electronics UK Ltd
Service Department,
Kenwood House
Dwight Road
Watford
WD18 9EB